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NEWS | Dec. 3, 2021

Former Google employee: IT mission at LRC Benelux, across Army more important than ever

By Cameron Porter 405th Army Field Support Brigade

Name: Bertrand Largher

Job title: Information Technology Specialist

Assigned: Logistics Readiness Center Benelux, 405th Army Field Support Brigade

Location: Chievres Air Base, Belgium

Experience: I’ve been at LRC Benelux working in IT for four years. Before this I worked in IT in the private sector for about 15 years, to include working for Google for a period of time.

Hometown: Bauffe, Belgium

Family: I am married to my wife, Magali, for 6 years. We have two boys. Our oldest is 10, and his name is Eoghan. Our youngest is Fearghal, and he is 3.

Q: Can you explain your responsibilities as an Information Technology specialist at LRC Benelux?

A: My main responsibility is to support all the users at LRC Benelux. I can remote into their computers and help them when their email is not working properly, or if they are having trouble digitally signing important documents I can help. During the recent Army email migration, I helped all of the networked users at LRC Benelux. I remoted into almost every user’s computer system to assist with the migration. I also help to keep the systems up to date and the user’s information and requirements up to date.

Q: Why is the Information Technology mission at LRC Benelux so important?

A: Especially since the beginning of COVID-19 and mandatory telework for so many employees, I have been providing a lot of support. Many LRC Benelux employees had never teleworked before, and for a lot of users VPN was pretty new. I needed to work extremely hard to assist all these users on how to properly use VPN access, how to connect their government computers to WIFI at their homes and how to use MS Teams, which was pretty new for many users, too. The COVID-19 situation, with so many people teleworking from home, made my IT work extremely challenging. I am one of only two people working in IT at LRC Benelux. Besides all the IT work we do, we also track all the required cyber awareness training, and send out annual reminders to retake the training and testing. There are a lot of hackers out there so we need to protect ourselves and the information we send and receive. In the IT world the user is always the first line of defense or in some cases the first line of data leakage and trouble. It’s very important to have good IT support, and that’s what we provide. We communicate via unencrypted and encrypted email as well as MS Teams and network telephones so much now – IT is more and more important every day.

Q: What do you enjoy about your job, and what motivates you?

A: I’ve enjoyed working with computers since I was very young. Every day is a new challenge, and every day is different so that’s pretty exciting. I talk with the IT specialists at the 405th AFSB and at the 39th Strategic Signal Battalion quite often, and they are always very helpful. They are like IT gurus. There is always something new to learn in the IT world, and I enjoy that.

LRC Benelux and 405th AFSB: When it comes to providing day-to-day installation services, LRC Benelux directs, manages and coordinates a variety of operations and activities in support of USAG Benelux. LRC Benelux reports to the 405th Army Field Support Brigade, which is assigned to U.S. Army Sustainment Command and under the operational control of the 21st Theater Sustainment Command, U.S. Army Europe and Africa. The brigade is headquartered in Kaiserslautern, Germany, and provides materiel enterprise support to U.S. Forces throughout Europe and Africa – providing theater sustainment logistics; synchronizing acquisition, logistics and technology; and leveraging U.S. Army Materiel Command’s materiel enterprise to support joint forces. For more information on the 405th AFSB, visit the official website at www.afsbeurope.army.mil and the official Facebook site at www.facebook.com/405thAFSB.