Step #1: For all “In-Person” processes, start with an appointment
(Due to COVID19 mitigation measures, “Walk-in” customer service without an appointment is no longer available):
Please go to the US Army Garrison Italy Online Appointment System, and schedule your “In-Person” customer service appointment at the Driver Training and Testing Station (DTTS) Office.
Select from the list of available appointment types:
* “Clearing Driver’s Testing Office”:
- Select this option to make an appointment to turn in your SETAF/AFI Privately Owned Vehicle Driver License, and get your stamp on your clearing papers.
- Please make sure that you have turned in, sold or disposed of your vehicle before initiating the clearing process.
- Once you have turned in your license, you may no longer operate a SETAF/AFI plated vehicle.
* “NEW Privately Owned Vehicle (POV) Driver License”:
- Select this option to make an appointment to get a NEW Privately Owned Vehicle Driver License, IF you have performed the Drivers Training and Testing using the “JKO U.S.Forces Driver’s Training Program for Europe Method”.
- If you have already scheduled an appointment to take the Driver’s Test in the DTTS Office (DTTS Office Method), you DO NOT need to make an additional appointment here to get your license. Assuming you pass the test, the DTTS staff will produce, and issue, your license at the end of the test.
- Select “+1 Family Member” if you are scheduling an appointment for both you and a family member.
* “RENEW/REPLACE Privately Owned Vehicle (POV) Driver License”:
- Select this option to renew or replace an expired, lost or damaged Privately Owned Vehicle Driver License.
- Select “+1 Family Member” if you are scheduling an appointment for both you and a family member.
* “NEW/RENEW/REPLACE Non-Tactical Vehicle (NTV) Driver License (OF 346)”:
- Select this option to get a new NTV License, or renew/replace an expired, lost or damaged one.
- This type of driver’s license is also commonly referred to as a “TMP License”. It is a Government Motor Vehicle Operator License for driving a Government Owned non-tactical vehicle.
* “Winter Driver Stamp for Non-Tactical Vehicle (NTV) Driver License (Only)”:
- Select this option if you already have a NTV license, you’ve taken the winter driver training and you simply need to get the stamp on your license.
- If you do not already have an NTV Driver’s License, you will need to get one by selecting “NEW/RENEW/REPLACE Non-Tactical Vehicle (NTV) Driver License (OF 346) above. The Winter Driver Stamp is included in this service, as long as you have taken winter driver’s training.
* “Italian or International Driver’s License”:
- Select this option to make an appointment to fill out the necessary paperwork to acquire an Italian Driver’s License through the Automobile Club of Italy (ACI).
- You do not need to make an office appointment to acquire an American Automobile Association International Drivers Permit. Simply go to “Virtual Processes” above, and follow the directions to order one from AAA on-line.
Step #2: For all “In Person” processes, gather, and complete your paperwork prior to your visit to the DTTS Office:
* Once you have made an appointment through the U.S. Army Garrison Online Appointment System, you will receive a confirmation email that will list all of the documents you will need to complete the process.
* Please remember to bring your completed paperwork to the office with you.
* If you lose your confirmation email, you can look at the documentation requirements for the “Virtual Processes” in the section above. The Documentation requirements are the same for the Virtual Process, as the In-Person Process. In fact, you may want to simple use the “Virtual Process” and save yourself some time!
Step #3: For all “In Person” processes, show up to the DTTS Office ON TIME!:
* Once you have made an online appointment, you will receive an email that confirms your appointment time.
* Please don’t be late for your appointment. Appointments are scheduled at tight intervals to control the flow of people into the DTTS office, and minimize the possibility of generating “close contact” spread of COVID19. If you are late you may be asked to reschedule.
* Please cancel your online appointment if you can’t make it. If you fail to show for your scheduled appointment, you may require an exception to policy to reschedule.